Microsoft Dynamics CRM

Get in early, get rewarded!
The first 200 attendees will get a free copy of Engage: The Complete Guide for Brands and Businesses to Build, Cultivate, and Measure Success in the New Web, by Brian Solis.*

DATE
Tuesday, March 29, 2011
12:30 pm - 5:30 pm

LOCATION
The Toronto Congress Centre
South Building – Hall A
650 Dixon Road
Toronto, ON, M9W 1J1
VIEW MAP

AGENDA
12:30 pm
Registration & Sponsor Pavilion
Network with members of the CRM Partner Community and see firsthand how Microsoft Dynamics® CRM 2011 is being used by companies like yours.

1:30 pm
Executive Welcome
Eric Gales, President, Microsoft Canada Inc.

1:45 pm
Keynote
Don’t just manage your customers. Engage them.

Panel:

•	Jordan Banks, Managing Director, Facebook Canada
•	Jonathan Lister, Managing Director, LinkedIn Canada & Latin America
•	Umberto Milletti, CEO, InsideView Inc.
•	Brian Solis, Best-selling Author (U.S.), Engage!
•	Paul Greenberg, Best-selling Author (U.S.), CRM at the Speed of Light

Moderator:
Frank Falcone, CRM Lead, Microsoft Canada Inc.

3:00 pm
Break

3:15 pm
Concurrent Breakout Sessions:

•	Sales & Marketing Track
•	Technical & Developer Track

4:30 pm
Sponsor Pavilion

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*Offer good only in Canada to the first 200 individuals who attend the Toronto, Power of Productivity Launch Event, taking place on March 29th, 2011 at the Toronto Congress Centre, South Building. Limit one book per person (approximate retail value of $29). This offer is non-transferable and cannot be combined with any other offer. This offer is valid on March 29th, 2011, while supplies last, and is not redeemable for cash. Taxes, if any, are the sole responsibility of the recipient. Government employees should confirm accepting this gift is within their internal policies. We reserve the right to substitute a gift of equal or greater value.

Linking to the PricewaterhouseCoopers Canada Web site does not imply any endorsement by PricewaterhouseCoopers of the services or products being offered by Microsoft.

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